In an effort to help its own moderators, Discord has developed a new automated content moderation tool.
Content moderation can be a daunting and exhausting task that requires community moderators to post the disturbing content and then decide how best to handle that content and the user who posted it. Discord’s new tool, called AutoMod, is intended to help you with this task.
AutoMod has been announced through a blog post and should “automatically detect, block and alert moderators to posts containing harmful words or phrases before they are published”.
Community moderators can use AutoMod to help manage abusive content in their communities by setting up keyword filters (moderators can set up to three custom keyword filters and use a “Commonly reported words” filter) to filter and automatically report content containing abusive words. According to a separate blog post on AutoModmoderators can create rules that include: a list of words AutoMod should scan posts for, a designated auto-response action to deploy once one of those words is detected, and the ability to exempt certain people from this rule.
AutoMod rules, like the one pictured above, allow moderators to choose an auto-reply to a post that has been flagged as containing one of the words listed in the wordlist. Responses include blocking the post from being published, timeout the offending user (which prevents them from joining voice channels or sending messages), or AutoMod can send moderators an alert about the post offensive to a designated channel.
Discord has grown a lot since its beginnings as a chat and voice app for gamers. And that growth has produced sprawling, bustling online communities that can rival those of any other social media platform. But like its competitors on social media, Discord also has to deal with abusive content and relies on content moderators to help manage these issues in their Discord communities. Discord is also one of our recommended Twitter alternatives and this new feature, which seems to boost content moderation and security, seems to be another reason why Discord belongs on this list.
The new AutoMod feature can be found on the Discord Community Servers in Server Settings and is currently available on macOS, Windows, Linux, Android, iOS, and the Discord web app.