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New Survey Elevates Site Reliability Engineering (SRE) to Power Multiplier for Digital Experiences

REDWOOD CITY, CA., August 09, 2022 (GLOBE NEWSWIRE) — Sumo Logic (NASDAQ: SUMO), the SaaS analytics platform enabling reliable and secure cloud-native applications, today announced the results of the Global SRE Pulse 2022, a survey of insights from the global IT community, which highlights the growing adoption of SRE as a core operating model for delivering digital services and applications. The survey was conducted by DevOps Institute establish a baseline on the current state of SRE in practice.

“With the explosion of digital services, SRE has quickly evolved into a critical collaboration hub between development and operations teams to deliver digital experiences,” said Bruno KurticFounding Vice President of Product and Strategy, Sumo Logic. “The Global SRE Pulse demonstrates that in the modern era, the SRE model adds even more value to performance management and application observability programs. SREs have become a niche group ready to seize the next opportunity and drive growth. »

Read it Global SRE Pulse 2022 here.

SRE: Are we there already?
Everyday life is filled with digital experiences powered by digital services. During the pandemic, companies have moved to provide even more services for health, video communications and financial livelihoods as virtual and hybrid working models have taken shape. All of this is driving digital transformation and the accelerating pace shows no signs of slowing down. To keep pace with this necessary transformation, organizations have turned to SRE to anchor enhanced digital experiences.

It is not surprising that respondents to the Global SRE Pulse cite that adoption of SRE is in full swing, with 62% of respondents indicating that their organizations are using SRE processes today. When asked how their companies are leveraging SRE:

  • 19% apply SRE across the IT organization;
  • 55% use SRE within specific teams, products or departments;
  • 23% are currently piloting SRE; and
  • Two percent of respondents selected “other” and only one percent of organizations tried to apply the SRE, but it didn’t work.

“Adopting SRE is also helping to create new experiences so that digital transformation can happen even faster. This research has proven it – SRE has become a critical engineering function and should be considered a standard for any business to succeed in the digital age,” said Eveline Oehrlich, Research Director, DevOps Institute.

Harnessing the Power of SRE Engineering: Adoption and Tools
According to Global SRE Pulse, organizations are adopting SRE for a variety of reasons. Reliability and security are priorities, including the need to reduce the risk of service outages and unplanned downtime (68%), improve ability to compete with reliable and improved services and offerings ( 65%) and to ensure the satisfaction of the partners of the commercial team because the frequency and severity of incidents are reduced (59%).

While SRE adoption is strong and growing, the challenge still lies in applying automation tools and techniques across domains and data silos. Respondents say they currently implement the following key automation tools within the SRE team: ITSM/ticketing systems (30%), observability (29%), performance monitoring and management (29%) , configuration management (29%), version management (27%) and security tools (26%).

Observability solutions provide SRE teams with the visibility needed to gather the necessary insights into complex architecture and software stacks. Today, SRE teams currently or always use the classic approach to monitoring: application performance monitoring (79%), uptime, availability, and performance monitoring (86%), and transaction monitoring synthetics (60%).

Respondents to the Global SRE Pulse also report currently implementing other types of monitoring, including web performance (25%), real user monitoring (24%), security (24%) and business activity monitoring (23%) .

“As application modernization continues to accelerate, SREs are under increasing pressure to release faster,” Kurtic continued. “It forces organizations to manage services across performance, security, and reliability metrics. As SRE takes hold, we expect to see the further removal of various silos for faster remediation and collaboration.

Additional Resources: Sumo Logic SRE and Observability

  • Download the infographic: The State of Site Reliability Engineering
  • Read the blog: Tales from the Toil: Taking the pulse of SRE
  • Review the Global SRE Pulse 2022
  • Learn more Sumo Logic solutions for SRE
  • Research: Gartner® 2022 Magic Quadrant™ for Application Performance Monitoring and Observability
  • Download the Sumo Logic Application Observability Solution Overview

Report methodology
DevOps Institute surveyed 460 professionals involved in SRE across the globe, verticals and organization sizes from March to May 2022. Professionals working in IT infrastructure and operations accounted for 35% of respondents, with IT managers up to C-levels accounting for 23%.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates. WE and internationally and are used herein with permission. All rights reserved.

About Sumo Logic
Sumo Logic, Inc. (NASDAQ: SUMO) empowers the people who power modern digital businesses. Thanks to its SaaS analysis platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. The Sumo Logic™ continuous intelligence platform helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers around the world rely on Sumo Logic to get powerful analytics and real-time insights into observability and security solutions for their cloud-native applications. For more information, visit

Sumo Logic is a trademark or registered trademark of Sumo Logic in United States and in foreign countries. All other company and product names may be trademarks or registered trademarks of their respective owners.

Media ContactsCarmen Harris, Sumo Logic
[email protected]

Jenna ShikoffStrategic HR
[email protected]

A photo accompanying this announcement is available at:

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SRE benefits from digital transformation

The SRE is essential for the digital transformation, both for the management of the company (SOR) and for the service to the customers (state enterprise).

Source: Sumo Logic, Inc.

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