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Subway Launches Offsite “Grab & Go” Vending Machines for Pre-Made Sandwiches | Joel Eisenberg

The smart fridges are driven by AI and have been tested at a California college. The controls are not customizable, but the demand for the machines would be high.

Subway take

Author’s Note

This article is based on company publications and accredited media reports. Information linked in this article is attributed to the following outlets:,, and


I previously wrote about the Subway sandwich chain on NewsBreak. My May 3 article on the stalwart company, “Plans For Subway Restaurant Closings in 2022,” is relevant to this article because of the buzz about the entity’s declining financial metrics.

The article excerpted a then-recent Query Sprout article that asked, “Why is the subway failing?” His response was multifaceted and included the following general reasons: Subway is failing for several reasons, with the main impetus being a decline in food quality from 2022. Additionally, the arrest and eventual conviction of its most famous spokesperson, Jared Fogle, in 2015 hurt the brand. Additionally, customers have complained about problems with Subway’s loyalty program, which is riddled with flaws and issues. Other reasons listed included disgruntled franchise owners and economic factors related to Covid-19.

Let’s take it a step further, according to the blog site One of the world’s largest sandwich companies lost a total of 1,000 locations in 2018 and 2019. While its franchisees closed more than 3,000 locations, the chain saw its share of annual sales drop 12% d 2020.

Today, the company appears to be turning a corner when it comes to its press, as excitement continues to grow about a new operational addition.

Let us explore.

Metro, 2022

According to a Nov. 16 report from, “Subway is selling pre-made sandwiches from AI fridges that it says can hear you talk and answer your questions,” the buzz is great: Subway says it plans to roll out more smart fridges, which can understand speech and sell pre-made sandwiches. It installed its first on a college campus in September to “overwhelmingly positive” feedback. Subway says that, like its Grab and Go countertops, the refrigerators are designed for places like airports and hospitals. Subway said it installed its first “fully unattended, interactive smart fridge” at the University of California, San Diego in September, with sandwiches stocked daily by staff at a local Subway store.

In terms of demand, current expectations are also positive: Subway said early feedback was “overwhelmingly positive”, with students noting the convenience of the fridge which is not required to set opening hours like its normal stores. Subway said it has already seen “strong interest” in smart refrigerators from its franchisees…

The smart fridge currently sells six-inch sandwich versions of some of their popular offerings, as well as bottled drinks, cookies and chips, according to the article.


While the Subway company has been challenged in recent years by poor financial reports, the positive buzz surrounding this new addition to the company should point to more upbeat news reports in the months ahead.

If there are any new updates on this, I will share them here on NewsBreak.

Thanks for the reading.