Zagg, a company known for its cases and screen protectors, now offers its own phone protection plan to compete with AppleCare, SquareTrade and Asurion. The company touts its Zagg Protect service as a cheaper, more flexible alternative to other plans — it’s $100 a year, the deductible for incidents is just $49, and you don’t have to decide whether you want it while you’re buying a new phone. Zagg says any phone running iOS 11 or newer or that runs Android and has access to Chrome browser version 68 or newer is eligible, as long as it’s in working order when you sign up.
The plan seems focused on repairing, rather than replacing, your device — according to Zagg’s website, the plan will pay up to $500 per accidental damage or incident of device failure. (You get two accidental damage claims over a rolling 12 month period, “unlimited” mechanical and electrical breakdown claims, and one battery replacement.) breakage are covered.
During the claim process, Zagg will direct you to an “Authorized Repair Location” and reimburse you after submitting a receipt showing the final cost of the repair. The plan also doesn’t cover loss or theft like some other options do, and Zagg says you’ll get a settlement of up to $500 if your phone is deemed “unrepairable.”
the terms and conditions of protection from Zagg the plan says you must use a Zagg case or screen protector to get coverage, but the company’s public relations manager, Jeff DuBois, said The edge in an e-mail, it is not. The requirement was “erroneously included in the terms and conditions as a holdover from preliminary conversations about the plan”, and Zagg is working to remove this requirement.
That said, anyone who signs up for Zagg Protect by the end of February will receive a $75 credit on Zagg’s online store. So while you don’t have to use a phone case, if one speaks to you, you can get one.